The Management Standard
Five reasons work does not get done. Walk them in order, and this page writes the recap for you.
Close all five gaps before the work starts, and you will not need the second tab.
Name it plainly. Vague in, vague out.
Walk them in order. If more than one is open, close more than one.
End every one of these with a date and a time, out loud.
If you cannot name the behavior, you cannot coach it.
Copy this into the ticket, the email, or the recap.